Job Description

Job Description

Job Description

Who We Are:

The Atlanta Community Food Bank is working to end hunger in our community with the food, people and big ideas needed so that no one worries where their next meal is coming from. Since 1979, we’ve been providing food for a growing network of nonprofit partners – including food pantries, community kitchens, childcare centers, night shelters and senior centers. We currently serve more than 700 partners in 29 counties across metro Atlanta and north Georgia.

Where You’ll Work:

Logistics / Supply Chain

About the Role:

Drivers at the Atlanta Community Food Bank are charged with ensuring customer satisfaction and transporting items in a safe and timely manner. The Driver will pick up and drop off items while adhering to assigned routes and time schedules. Drivers must be willing to work as part of the Transportation team to ensure that the items are complete, packed correctly, and safely delivered to the assigned destination. Drivers must be polite and prompt with a commitment to providing excellent customer service while ensuring orders are properly fulfilled and transported safely.

What You’ll Do:

Transportation Services:

• Load, transport, and deliver items in a safe and timely manner for donors, Food Bank programs and events, partners, affiliates, etc.

• Review orders before and after delivery to ensure that orders are complete and the customer is satisfied

• Load and unload vehicles, adhere to assigned routes, and follow time schedules

• Abide by all transportation laws and maintain a safe driving record

• Operate equipment and machines, such as trucks, lifts, etc.

Customer Service:

• Provide excellent customer service to affiliates, partners agencies

• Serves as a key representative between the Food Bank and its affiliates, partners, and agencies

• Greet and address affiliates, partners, and agencies in a friendly and respectful manner.

Our Inclusive Hiring Process:

At the Atlanta Community Food Bank, we are dedicated to building a diverse and inclusive workplace. We understand that skills can be gained through a variety of experiences – educational, work and lived. Towards that end, our Inclusive Hiring process is grounded in a skills based hiring approach. That means, we are looking for resumes that demonstrate key transferrable skills that can be applied to our job roles to support both our mission and culture.

Key Competencies we look for in All our Food Bankers are:

• Customer Focus

• Decision Making

• Accountability

• The Ability to Navigate Change

What You’ll Need: Skills and Experience your resume should demonstrate:

• All equipment certification within 90 days of hire

• Must Possess a valid Georgia driver’s license - Class B

• 1-2 years of experience driving Class B truck

• Must provide a copy of most recent MVR; no moving violations in the past (3) years

• Must be able to demonstrate experience and pallet jacks, forklifts and other warehouse equipment

Even Better if You Have:

• Clear MVR for the past seven years

• Knowledge of and experience driving in the city of Atlanta and surrounding areas

• Previous experience interacting directly with diverse groups of customers

And You'll Love this Position if:

• Have experience and enjoy working in a fast-paced environment with diverse groups of people

• Are organized and detail oriented

• Have the ability to work weekends and various hours based on the needs of the operation

• Are committed to obeying all traffic laws and operate equipment in a safe manner

There may be some Physical Demands and Travel: The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Employee is routinely required to lift and transport heavy items at waste level, up to 75 lbs

• frequent bending, stooping, reaching, climbing and walking are required

• required to drive a forklift and operate warehouse equipment

• This position would normally have routine opportunities to alter physical position or change eye focus.

• Frequently operates in temperature conditions consistent with outside weather.

• Frequently transition between ambient and refrigerator /freezer temperatures

• This position requires local travel on a daily basis including routine stops which require driver to load and unload truck contents

Expectation: We are committed to providing employees with an environment of mutual respect in which the values of Diversity, Safety, Continuous Improvement, and Hard work are supported and encouraged. We work diligently to engender fairness, responsibility, trustworthiness and teamwork to advance our mission: To fight hunger by engaging, educating, and empowering our community.

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