Job Description

Job Description

Job Description

Who We Are

DCG is an award-winning, full-service engagement, digital, research, and data company with over 15 years of experience supporting the military, Veterans, and the American public. DCG strategically researches, plans, executes, and evaluates large-scale, multi-platform outreach initiatives across a wide range of mission-driven issues including human trafficking awareness, mental health stigma reduction, suicide prevention, ending homelessness, Veteran health, transportation safety, small business resources, and public diplomacy, to name a few. Additionally, our research and digital teams employ mixed methods research, Human-Centered Design (HCD), and change management principles to integrate new technologies built around well-researched user journeys.

Position Overview

DCG is seeking an experienced Strategic Communications professional to support the Department of Veterans Affairs (VA) Digital Health Office (DHO) and its initiatives to provide innovative health solutions for Veterans and their care teams. This is a unique opportunity to directly improve the efficacy of healthcare delivery to our nation's Veterans, and requires a person who is deeply committed to transforming federal programs through strategic communications and change initiatives. This executive-level communicator will facilitate crisis communication and field engagement support for the DHO, playing a key role in both internal and external deliverables.

Location

This is a hybrid role with a strong preference for candidates located within the Washington, DC Metro area who can attend in-person meetings as needed.

Responsibilities

• Manage communications associated with major change initiatives
• Collaborate with senior and executive-level federal leadership to calibrate project requirements, present plans, share status updates, and earn trust in providing strategic communications support
• Develop and execute integrated communications plans through digital and traditional media, including planning timelines, determining relevant deliverables, and identifying measurements of success
• Contribute as needed to key deliverables such as press releases, presentations, social media, talking points, newsletters, web copy, and fact sheets
• Ensure continuity of messaging across initiatives and in alignment with Department style guides
• Design and lead various virtual events for DHO including bi-monthly town halls, webinars, and other key events as needed
• Support development and implementation of communication efforts that inform DHO initiatives and digital health goals
• Support development and maintenance of knowledge systems and intranet sites
• Facilitate client calls, as needed and develop professional relationships with client contacts ensuring all action items are captured and work is moving efficiently and meeting team standards
• This role may require some domestic travel

Required Qualifications

• Bachelor's degree in relevant field
• 6 years' experience in stakeholder assessment and field engagement and execution at the executive level, including exceptional written communication skills
• Demonstrated VA field experience, along with internal and external communication experience in VA health care (EHRM, MAHSO, ICR, DHO)
• Knowledge and experience delivering executive communications for VHA programs
• Experience in healthcare innovation related activities with knowledge of project operations and developing procedures, planning and direct execution of the technical, programming, maintenance and administrative support efforts
• Experience with managing healthcare innovation projects with a focus on clinical and operational outcomes
• Knowledge of human-centered design and digital product management
• Ability to execute multiple projects simultaneously while effectively managing deadlines and communicating across internal and external teams
• Change management communication and strategy experience strongly desired, to include familiarity with ADKAR methodology
• Exceptional communication and interpersonal skills across teams and mediums (written, verbal, presentations, short-form, etc.)
• Ability to seamlessly own project management of assigned tasks and workstreams

Culture at DCG

DCG boasts a flexible and adaptable culture. We value hardworking, self-motivated, and dedicated team members and are committed to fostering ample opportunities for career advancement. Get a glimpse into our culture here:

• DCG Life Medium Blog: -life
• DCG Life Instagram: @dcglife

Benefits Snapshot

• A range of comprehensive healthcare plans, encompassing medical, dental, and vision insurance, along with group life coverage. The firm covers 60% of the premium cost for employees and all dependents.
• Generous paid time off including paid federal holidays
• 401(k) retirement plan
• Wellness programs and activities, and pre-tax Flexible Spending Accounts (FSA)
• Paid Family Bonding for new parents, with 50% cost sharing for Short-Term Disability
• $1,000 family expansion benefit to offset costs often uncovered with medical plans: fertility treatment, adoption, and surrogacy

*Note that the above benefits are available only to full-time employees of DCG*

All qualified applicants will receive due consideration for employment without regard to personal characteristics or membership in any group protected by federal, state, or local law to include Veteran or disability status. DCG does not tolerate discrimination or harassment of any kind in the workplace, and we are committed to fostering a corporate culture that respects and values differences of thought informed by unique experiences.

If you are a person with a disability needing assistance with the application process, please contact hr@dcgcommunications.com.

Job Tags

Full time, Temporary work, Work at office, Local area, Flexible hours,

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